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All Systems Operational
Website
Operational
Backend Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 24, 2026
No incidents reported today.
Jan 23, 2026
Resolved -
This incident has been resolved by Microsoft. We will continue to monitor.
Jan 23, 08:03 EST
Jan 23, 08:03 EST
Update -
Issue is still ongoing. Microsoft attempted to apply a fix, which inadvertently introduced additional issues that continue to affect 365 customers. Will update once the issue is resolved.
Jan 22, 18:46 EST
Jan 22, 18:46 EST
Update -
Microsoft reports that they have identified and mitigated the issue, though customers may still be experiencing intermittent issues. We will send out an update once service is fully restored.
Jan 22, 17:09 EST
Jan 22, 17:09 EST
Update -
We are continuing to investigate this issue.
Jan 22, 14:48 EST
Jan 22, 14:48 EST
Investigating -
Impact: Some customers may experience delayed or failed email delivery when Microsoft 365 (Outlook/Exchange Online) is involved.
Microsoft is currently investigating an issue affecting multiple Microsoft 365 services, including Outlook/Exchange Online. As a result, emails sent to or routed through Microsoft 365 may be delayed, bounced, or not delivered.
Our platform is operating normally and this disruption is external to our systems. However, customers using Microsoft 365 for inbound/outbound email may see intermittent delivery issues until Microsoft fully restores service.
We are monitoring the situation closely and will provide updates as Microsoft shares more details.
Jan 22, 14:47 EST
Microsoft is currently investigating an issue affecting multiple Microsoft 365 services, including Outlook/Exchange Online. As a result, emails sent to or routed through Microsoft 365 may be delayed, bounced, or not delivered.
Our platform is operating normally and this disruption is external to our systems. However, customers using Microsoft 365 for inbound/outbound email may see intermittent delivery issues until Microsoft fully restores service.
We are monitoring the situation closely and will provide updates as Microsoft shares more details.
Jan 22, 14:47 EST
Jan 22, 2026
Jan 21, 2026
No incidents reported.
Jan 20, 2026
No incidents reported.
Jan 19, 2026
No incidents reported.
Jan 18, 2026
No incidents reported.
Jan 17, 2026
No incidents reported.
Jan 16, 2026
No incidents reported.
Jan 15, 2026
Resolved -
The issue causing one-time payments to fail for a subset of municipal units has been resolved. Payment processing is functioning normally.
Jan 15, 10:02 EST
Jan 15, 10:02 EST
Investigating -
We’re investigating reports of some users not being able to make one time payments affecting some municipal units. Impacted components: Payments processing. We’ll share more as soon as we have it.
Next update by: 11:00am (EST)
Jan 15, 09:49 EST
Next update by: 11:00am (EST)
Jan 15, 09:49 EST
Jan 14, 2026
Completed -
The scheduled maintenance has been completed.
Jan 14, 22:00 EST
Jan 14, 22:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 21:00 EST
Jan 14, 21:00 EST
Update -
We will be undergoing scheduled maintenance during this time.
Jan 14, 17:05 EST
Jan 14, 17:05 EST
Update -
We will be undergoing scheduled maintenance during this time.
Jan 14, 13:07 EST
Jan 14, 13:07 EST
Scheduled -
Scheduled — We’re deploying updates to BS&A Online. No downtime is expected.
During the window below, some users may experience temporary performance degradation (e.g., slower page loads, higher API latency).
Window: Wednesday, Jan 14th, 2026, 9:00pm–10:00pm EST
Expected impact: No outage; possible increased latency and intermittent timeouts/retries. Time-sensitive workflows should plan for brief slowdowns.
Thank you for your patience.
- BS&A Software Team
Jan 14, 08:08 EST
During the window below, some users may experience temporary performance degradation (e.g., slower page loads, higher API latency).
Window: Wednesday, Jan 14th, 2026, 9:00pm–10:00pm EST
Expected impact: No outage; possible increased latency and intermittent timeouts/retries. Time-sensitive workflows should plan for brief slowdowns.
Thank you for your patience.
- BS&A Software Team
Jan 14, 08:08 EST
Jan 13, 2026
No incidents reported.
Jan 12, 2026
No incidents reported.
Jan 11, 2026
No incidents reported.
Jan 10, 2026
No incidents reported.