Subscribe to UpdatesSubscribe
Get email notifications whenever BSA Online creates, updates or resolves an incident.
Get text message notifications whenever BSA Online creates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
Subscribe via Slack
By subscribing you agree to the Atlassian Cloud Terms of Service and acknowledge Atlassian's Privacy Policy.
Get incident updates and maintenance status messages in Microsoft Teams channel.
By subscribing you agree to the Atlassian Cloud Terms of Service and acknowledge Atlassian's Privacy Policy.
Visit our support site.
All Systems Operational
Website
Operational
Backend Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 20, 2026
No incidents reported today.
Jan 19, 2026
No incidents reported.
Jan 18, 2026
No incidents reported.
Jan 17, 2026
No incidents reported.
Jan 16, 2026
No incidents reported.
Jan 15, 2026
Resolved -
The issue causing one-time payments to fail for a subset of municipal units has been resolved. Payment processing is functioning normally.
Jan 15, 10:02 EST
Jan 15, 10:02 EST
Investigating -
We’re investigating reports of some users not being able to make one time payments affecting some municipal units. Impacted components: Payments processing. We’ll share more as soon as we have it.
Next update by: 11:00am (EST)
Jan 15, 09:49 EST
Next update by: 11:00am (EST)
Jan 15, 09:49 EST
Jan 14, 2026
Completed -
The scheduled maintenance has been completed.
Jan 14, 22:00 EST
Jan 14, 22:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 21:00 EST
Jan 14, 21:00 EST
Update -
We will be undergoing scheduled maintenance during this time.
Jan 14, 17:05 EST
Jan 14, 17:05 EST
Update -
We will be undergoing scheduled maintenance during this time.
Jan 14, 13:07 EST
Jan 14, 13:07 EST
Scheduled -
Scheduled — We’re deploying updates to BS&A Online. No downtime is expected.
During the window below, some users may experience temporary performance degradation (e.g., slower page loads, higher API latency).
Window: Wednesday, Jan 14th, 2026, 9:00pm–10:00pm EST
Expected impact: No outage; possible increased latency and intermittent timeouts/retries. Time-sensitive workflows should plan for brief slowdowns.
Thank you for your patience.
- BS&A Software Team
Jan 14, 08:08 EST
During the window below, some users may experience temporary performance degradation (e.g., slower page loads, higher API latency).
Window: Wednesday, Jan 14th, 2026, 9:00pm–10:00pm EST
Expected impact: No outage; possible increased latency and intermittent timeouts/retries. Time-sensitive workflows should plan for brief slowdowns.
Thank you for your patience.
- BS&A Software Team
Jan 14, 08:08 EST
Jan 13, 2026
No incidents reported.
Jan 12, 2026
No incidents reported.
Jan 11, 2026
No incidents reported.
Jan 10, 2026
No incidents reported.
Jan 9, 2026
No incidents reported.
Jan 8, 2026
No incidents reported.
Jan 7, 2026
No incidents reported.
Jan 6, 2026
No incidents reported.